医疗系统中可信度的研究与应用
首发时间:2016-12-05
摘要:可信这一概念体现的是一种信任关系,可信度是指对人或者事物可以信赖的程度,在医患关系中建立这样的信任关系尤其重要。目前我国医疗系统对病人的接诊和治疗主要是按照病人的预约时间,即挂号顺序来进行的,而挂号系统中预约的调度也是按照时间的先后顺序进行"先来先服务"式的调度方式。在医疗系统中提出可信度的概念,通过调查问卷的形式收集医患双方的可信度关注的参数获得可信度值,并将之应用到预约挂号中,实行"高可信度优先"的调度原则,以提高预约挂号的质量,提高有限的医疗资源利用率,在一定程度上缓解紧张的医患关系。
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Research and Application of Trustworthiness in Medical System
Abstract:The concept of trustworthy reflects a relationship of trust which matters a great deal especially in the doctor-patient relationship, and trustworthiness refers to the degree of trust in people or things. At present, China's health care system for receiving and treatment of patients is mainly according to patients' appointments or registration orders, and appointment and scheduling in the system of registration are also according to the time sequence or the scheduling type of "first come, first service". Putting forward the concept of trustworthy in the health care system and applying trustworthy values which obtained from concerned doctor-patient trustworthy Indexes that collected from the form of questionnaires to appointment registration so as to carry out the scheduling principles of high trustworthiness prior can not only contribute to improving the quality of making an appointment and the utilization rate of the limited medical resources, but also ease the tense doctor-patient relationship.
Keywords: Trustworthiness Scheduling Medical System
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No.4711399113081914****
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