优惠券属性对消费者购买意愿影响研究
首发时间:2019-11-11
摘要:以消费者购买意愿为研究对象,构建了纳入消费者需求强度这一调节因素,以优惠券属性为研究变量的模型,并提出假设,最后通过问卷调查收集数据,进行假设检验并修正模型,为优化商家优惠券营销策略和电商平台营销策略提供依据。研究结果显示: 优惠券的满减属性对男性消费者和女性消费者的购买意愿产生显著差异; 消费者对一件商品的需求强度可以对优惠券的满减属性、特殊途径发放与消费者购买意愿之间的关系起调节作用; 而对于时间属性、全覆盖发放与消费者购买意愿之间的关系,这种调节效应不存在;对于时间属性,优惠券加上时间条件只会降低优惠券的兑换率,不能提高消费者的购物意愿,但是会有引流作用。
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Research on the influence of coupon attributes on consumers' shopping intention
Abstract:Taking the purchase intention of consumers as the research object, this paper constructs a model with the coupon attribute as the research variable and puts forward the hypothesis. Finally, the data is collected through the questionnaire survey, the hypothesis is tested and the model is modified to provide the basis for optimizing the business marketing strategy and e-commerce platform recommendation strategy. The results show that: the full reduction attribute of coupons has significant difference on the purchase intention of male and female consumers; the demand intensity of consumers for a product can adjust the relationship between the full reduction attribute of coupons, the special way of issuance and the purchase intention of consumers; and for the relationship between the time attribute, the full coverage issuance and the purchase intention of consumers, this paper analyzes the relationship between the full reduction attribute of coupons and the purchase intention of consumers. For the time attribute, the coupon plus the time condition will only reduce the coupon exchange rate, not improve consumers' shopping intention, but will have a drainage effect.
Keywords: Coupons consumer behavior perceived value willingness to buy
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