徐芳
博士 教授 博士生导师
苏州大学
竞争情报与危机预警、用户体验、交互设计、循环经济、科技政策等。;数字图书馆;关联数据;数字人文;文化遗产数字化
教学相长 润物细无声
- 姓名:徐芳
- 目前身份:在职研究人员
- 担任导师情况:博士生导师
- 学位:博士
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学术头衔:
博士生导师, 省级人才支持计划入选者
- 职称:高级-教授
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学科领域:
图书馆、情报与文献学
- 研究兴趣:竞争情报与危机预警、用户体验、交互设计、循环经济、科技政策等。;数字图书馆;关联数据;数字人文;文化遗产数字化
徐芳,男,湖南岳阳人,1980年11月生,苏州大学社会学院档案与电子政务系教授、博士生导师、系支部书记、系副主任、MLIS专业负责人;2011年获南开大学商学院情报学博士,2016年南京大学信息管理学院情报学在职博士后出站,2017年澳大利亚UNiSA数学与信息技术学院访问学者,2019年起,UNiSA数学与信息技术学院Strategic Information Management Lab 兼职副教授;入选国家社科通讯评审、中国博士后科学基金、教育部科技评价与评审、江苏省科技咨询、江西省科技厅、上海科技厅、教育部学位中心等专家库,江苏高校“青蓝工程”青年骨干教师培养对象;美国情报科学与技术学会(ASIST)会员,美国AJIST期刊编委;Information & management(SSCI IF 7.555)、Knowledge-based System(SSCI IF 8.038)、Aslib journal of information and management(SSCI)、Library Hi-tech(SSCI )、The Electronic Library(SSCI )、Journal of the Australian Library and Information Association(SSCI )、Journal of Librarianship and Information Science(SSCI)、Journal of Marketing for Higher Education(SSCI)、《情报资料工作》(CSSCI)、《图书馆论坛》(CSSCI)、《中国科技论坛》(CSSCI)、《现代情报》(CSSCI)、《西北工业大学学报》(Ei) 等期刊的同行评审。主要从事数字图书馆、用户体验、关联数据与数字人文、健康信息行为、信息贫困治理、健康信息素养、竞争情报等方面的研究,曾先后主持或参与国家、省部级等各类项目10余项,在Computers in Human Behavior(SSCI IF6.829)、The Journal of Academic librarainship(SSCI )、Information Research(SSCI)、Aslib journal of information and management(SSCI)、The Electronic Library(SSCI )《中国图书馆学报》(专业权威期刊)、《情报学报》(专业权威期刊)等发表学术论文100余篇,其中人大复印资料收录19篇,出版专著《数字图书馆用户体验研究》,出版教材《信息咨询与服务》
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徐芳, 徐芳
北京:社会科学文献出版社,2021
2021年11月01日
(1)构建了数字图书馆用户体验的理论模型。在数字图书馆用户体验实证研究结果的基础上,回顾用户体验、用户交互、用户满意、信息觅食以及信息构建等理论,借鉴国内外现有研究成果,构建了数字图书馆用户体验的理论模型。(2)设计了数字图书馆用户体验的测量量表。以ISSM、TAM、亲和力以及用户满意等理论为基础,设计了数字图书馆用户体验的测量量表并检验其效度。
数字图书馆, 用户体验, 实验研究, 调查研究
数字图书馆
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徐芳, 马丽, 徐芳, 马丽
情报学报,2020,45(11):1232-1244
2020年11月10日
近年来数字鸿沟研究受到了各国学者的广泛关注。系统梳理国外数字鸿沟研究的文献,旨在为我国学者了解国外数字鸿沟研究的现状,对该领域开展进一步的系统研究提供借鉴和参考。首先,采用综合、归纳、比较等方法,对数字鸿沟的概念与类型,以及数字鸿沟研究的问题论域,包括影响因素、测量指标、评价模型、弥合举措和发展趋势等方面,进行了较为系统的综述。然后,对国外数字鸿沟研究的现状进行了述评:已经形成了较为系统的理论体系;研究方法以量化研究为主,质化研究有待加强;第三道数字鸿沟的相关研究尚处于初级阶段;数字鸿沟的分类问题有待进一步研究;数字鸿沟的弥合举措问题也有待进一步研究以及数字鸿沟研究的发展趋势为数字包容等。
数字鸿沟, 文献综述, 数字不平等
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牟小波, 徐芳, Jia Tina Du, 牟小波, 徐芳, Jia Tina Du
Aslib Journal of Information Management,2021,73(6):1-18
2021年12月10日
Purpose – The purpose of this study is to draw on the updated information system success model, perceived value and new product novelty to identify the factors that may influence user satisfaction and loyalty with paid knowledge platforms. Design/methodology/approach – The authors used the survey method to collect 540 valid sample data. The structural equation modelling (SEM) technique was employed to test the proposed research model and hypotheses. Findings – The findings suggested that system, information and service quality significantly affected the perceived utilitarian value, while service quality and new product novelty had significant impact on perceived hedonic value. Besides, both the perceived utilitarian value and the perceived hedonic value had a significant effect on user satisfaction and further significantly impacted user loyalty. The authors also found user differences, including gender, education level and use frequency, which had a significant influence on perceived utilitarian value, perceived hedonic value and user loyalty. Research limitations/implications – The results can help researchers and practitioners better understanding the factors that influence user satisfaction and loyalty with paid knowledge platforms. Originality/value – The authors applied the theories of perceived value, new product novelty and user loyalty to the domain of paid knowledge platforms and explored the factors influencing the user satisfaction and loyalty to paid knowledge platforms.
Paid knowledge platforms,, Information system success model,, Perceived value theory,, User satisfactio
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Xu Fang, Jia Tina Du
Computers in Human Behavior,2018,83(6):64-72
2018年06月10日
Users' loyalty to digital libraries is declining. There are quite a few studies on user satisfaction in digital libraries. However, the affinity theory and the loyalty theory are rarely applied to study digital library use.The purpose of this study is to integrate the information system success theory, Technology Acceptance Model, and affinity theory to identify the factors that may affect user satisfaction and user loyalty to digital libraries. A total of 426 valid survey questionnaires were collected. The structural equation modeling was employed to test the proposed research model and hypotheses. The results indicated that, instead of information quality, system and service quality significantly affected perceived ease of use, perceived usefulness and digital libraries (DLs)’ affinity. Both perceived ease of use and DLs' affinity impacted on perceived usefulness. Moreover, perceived usefulness and DLs' affinity had significant effects on user satisfaction, thereby affecting user loyalty. We also found that user differences, including age, gender, and educational level, significantly affected DLs’ affinity, which further influenced user satisfaction and loyalty. Implications for librarians and service providers to improve the quality of digital libraries are provided.
Digital libraries', quality TAM Information system success theory Affinity theory User satisfaction U
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【期刊论文】Study on Applying Multi-level Fuzzy Evaluation Method to Library Pre-warning Index System
徐芳
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-1年11月30日
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