Real estate industry as the third industry of national economy, it plays the important role strengthening service management, decreasing the possibility of service failure and making the service recovery work better. It can guarantee the continuity of real estate industry offering service, circulation of the supply and demand chain and stability of profit chain. On the basis of qualitative analysis of the service recovery system (SRS), the study takes Chinese real estate industry as the design object, analyzes the affecting service failure factors from the customer view, realizes the anticipative aim according to the input-output principle and designs the SRS in term of the time series. Through the questionnaire of real estate enterprise executing the SRS, the results show that the solved problem ratio is increasing and time space shorten. And the different culture background of different enterprise, the attitude of enterprise employee and whether taking the immediate measures are the subjective and uncertain factors. These are the main factors affecting the overall system execution.

The purpose of the public investment is to serve society and improve people’s living standard, so the social and environmental benefits became the highest standard weighing public investment benefit and a basic starting point of evaluation the public investment project. In this paper, fuzzy mathematics theory was adopted for the comprehensive evaluation on the social, environmental and economic benefits of Land Fund expenditure in Shenzhen，and the process of comprehensive evaluation was improved in order to evaluate the benefits of public investment more efficiently. The calculation result indicated: the proportion change of direct benefit to indirect benefit has negligible effect on total evaluation result; weight and evaluation grade of the social benefit are the highest in 3 types of benefits, the result accords with the tenet of the social benefit that local public investment pursues; weight and evaluation grade of municipal engineering are the highest, accessory facilities—the lowest, the result indicates that the accessory facilities construction of Shenzhen is in the relatively backward.

All over the world, government intervention in housing market is a routine to maintain economic sustainable development and improve housing conditions, even in market economic countries. Housing policy, as an exogenous variable, will have many effects on housing market. So, we should analyze the effects dynamic of housing policies on housing market to insure accomplishment of housing policy’s prospective purposes. Housing policy includes housing supply policy and housing demand policy. The effects primarily involve efficiency, fairness, market effect and externality. The principal theme of this paper is market effects of housing policy. We find land supply constraint will tend to increase housing price and decline the housing affordability. And the government regulation and rental control will decrease the affordable housing stock for low-income households by market filtering up. Housing subsides on low-income households will give an incentive for developers to build the low-end housing in longer run. Finally, some suggestions are provided for housing policymakers.

This paper first points out the basic characteristics of default payment in construction field at present, then puts forward detailed countermeasures from five aspects, which consist of speeding up to establish the social credit system, strengthening market management and supervision, establishing construction risk management system, reforming investment and financing system of government’s projects, broadening financing channels of real estate development projects.

The present status of development of building energy efficiency (BEE) in China has been introduced in this paper, and the necessity of implementing the strategy of sustainable development and constructing the energy-efficient-and-land-saving buildings is proposed. By analyzing the present status, the main problems are raised out, including: (1) lack of corresponding stimulating policies and administrative regulations and rules; (2) slow development of BEE market, and incomplete system of energy efficiency technologies; (3) scarcity of special channels for financing; and (4) poverty of consciousness about BEE, etc. Aiming at the above-mentioned problems, with the reference to advanced concepts and experiences from developed countries, it is emphasized on promoting the development of BEE in China through integrating the market adjustment system, government control system and social adaptation system. The detailed measures include: to improve policies, rules and regulations; to realize financing for BEE by market; to cultivate the BEE industry, to develop BEE technologies, and to establish the BEE certificating and labeling system; and to strengthen dissemination, education, and training of BEE.